Have a question, a bug to report, or just want to say hello? We read every message and reply within 1-2 business days.
These are the things people ask us most often. If your question is not here, use the form above.
We aim to reply within 1-2 business days. Pro plan users get priority responses and usually hear back sooner.
First check that the link still opens in a regular browser tab. If it does not, the file may have been deleted or made private by the uploader. If it opens fine there but not on TeraGrab, contact us with the link and we will investigate.
We do not offer refunds for partial billing periods. If you have a specific issue with your subscription, email us at support@teragrab.com and we will do our best to help.
No. TeraGrab is an independent product by FreshyPortal and has no affiliation with TeraBox or Flextech Inc. We simply provide a tool to access publicly shared TeraBox links more conveniently.
Use the contact form above and select "Report a bug" as the topic. For security vulnerabilities, email us directly at support@teragrab.com with as much detail as possible.
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